Once you’ve done that, your Plex Media Server should appear when using the hosted Plex Web App, too. Access the Server settings and sign in to the Server.Load the “ bundled version of Plex Web App” on your Server computer using or, for instance.This often occurs when you’re not yet signed in on the Server and you’re using the hosted Plex Web App. In some cases, you may find that the Server entry doesn’t appear for you under Settings in the web app and thus you can’t try to sign in to the Server. Related Page: Can’t Access Server Settings Ensure that Remote Access has been successfully enabled for the Server.If your app is not on the same network as your Plex Media Server: Tip!: Make sure the subnet mask (netmask) is set correctly, so that the devices are actually treated as being on the same subnet. Make sure both the Server and app are on the same subnet of the network. When both your Plex app and Plex Media Server are on the same local network: Related Page: Using resources information to troubleshoot app connections App and Server Are on the Same Network See the Related Page information for additional information you can gather. If you continue to have an issue, then posting details in our support forums will be the best resource for you.
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